Privacy Policy

WHAT INFORMATION DOES LUNAYA COLLECT?

We collect information from you when you register on our site, place an order, or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information. You may, however, visit our site anonymously.

WHAT DOES LUNAYA USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

• To      personalize your experience (your information helps us to better respond      to your individual needs)
• To      improve our website (we continually strive to improve our website      offerings based on the information and feedback we receive from you)
• To      improve customer service (your information helps us to more effectively      respond to your customer service requests and support needs)
• To      process transactions. Your information, whether public or private, will      not be sold, exchanged, transferred, or given to any other company for any      reason whatsoever, without your consent, other than for the express      purpose of delivering the purchased product(s) or service(s) requested.
• To      administer a contest, promotion, survey, or other site feature.
• To      send periodic emails. The email address you provide for order processing,      will only be used to send you information and updates pertaining to your      order.

HOW DOES LUNAYA PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order, or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

DOES LUNAYA USE COOKIES?

Yes, cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart.

DOES LUNAYA DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. 

ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

YOUR CONSENT

By using our website, you consent to our website privacy policy.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on July 20, 2022.

CONTACTING US

If there are any questions regarding this privacy policy, you may contact us using the information below.

LUNAYA
PO Box 418
Didsbury, Alberta
Canada, T0M 0W0

Lunayadidsbury@gmail.com